Terms and Conditions
Last updated 9 October 2026
Agreeing to these terms
By using the Online Motor Claims website and services you agree to these terms. If you do not agree, please do not use the website.
Using our services
Who can use them
You must be 18 or over to use our services.
Acceptable use
You agree not to:
- Give false or misleading information
- Break any law or regulation
- Interfere with or disrupt the website
- Try to gain unauthorised access to our systems
- Use our services for anything fraudulent
What we do
Online Motor Claims gives general guidance after road accidents and, with your agreement, arranges vehicle hire and repair through our partners. Where someone has been injured, the firm we pass your claim to can recommend solicitors who handle personal injury claims.
Insurer names are used on this website only so drivers can find the guide that applies to them.
Partners
Partners we introduce you to run their own businesses. We are not responsible for:
- The quality, timing or outcome of their services
- Disputes between you and them
- The accuracy of information they give you
- Any fees they charge
No warranties
The website is provided as it is. We do not promise that it will always be available, free of errors or free of viruses, or that the information on it is complete.
Contact us
Phone: 0330 341 5617
Address: 128 City Road, London, EC1V 2NX